When Will naturalGRO Ship Out The Items?

We will ship out your orders on Monday, Wednesday, and Friday afternoon. Parcel tracking numbers will be given via e-mail.

Delivery Fees

For order less than $50 = $10 flat fee of delivery.

For order more than $50 = free delivery.

Price stated is before GST.

Parcel will be returned to us if the address is incorrect. Do notify us at sales@natureco.com.sg with your order number and contact details, we will arrange for your convenience of pick-up.

Do You Offer International Shipping?

In the pipeline, for sure! For container orders, please email to sales@natureco.com.sg

Liquid Fertilisers

1. What is naturalGRO Thrive Ten?

naturalGRO Thrive Ten is a broad-spectrum liquid fertilisers which consists of NPK10-10-10 and trace elements. It is suitable to use for generic maintenance and upkeep of plant health of all plant types at regular regime.

2. What is naturalGRO Liquid Sun?

naturalGRO Liquid Sun is a plant conditioner containing fulvic acid, derived from humus. It boosts photosynthesis and improves nutrient uptake, making it ideal for shaded indoor plants. It also preserves variegation in plants.

3. What is naturalGRO Rapid GRO?

naturalGRO Rapid GRO is a gentle liquid fertilizer with a lower NPK value, ideal for propagation and transplantation. It promotes root and shoot growth while minimizing transplant shock.

4. What is naturalGRO Kelp Booster?

naturalGRO Kelp Booster is derived from Tasmanian Bull Kelp and contains alginic acid, plant growth regulators (auxin & cytokinin), and more. It fortifies plant health and boosts resistance to diseases and pests.

5. What is naturalGRO Floral K?

naturalGRO Floral K is a liquid fertilizer specially formulated for promoting flowering. It has easily accessible potassium ions to facilitate quick plant uptake and supports robust flower development.

6. What is naturalGRO Fruit Fert?

naturalGRO Fruit Fert is a liquid fertilizer rich in secondary nutrients, including Calcium, Magnesium, and Boron. It strengthens cell walls and promotes healthier budding, resulting in improved fruit and leaf quality.

7. What is naturalGRO Soil Energiser?

naturalGRO Soil Energiser is a soil conditioner containing humic acid derived from humus. It revitalizes soil structures by enhancing soil profiles, leading to improved moisture and nutrient retention. Additionally, it fosters beneficial microbial activities in the soil.

8. What is naturalGRO Neem Pure?

naturalGRO Neem Pure is an organic systemic and contact insecticide. It helps to treat plant sucking insects like aphids, whiteflies, mealybugs, spidermites etc.

9. What are the combinations of liquid fertilisers that we can utilise?

For plants that are not flowering - naturalGRO Fruit Fert + naturalGRO Floral K by spraying/drenching.

For plants that have yellowing leaves - naturalGRO Thrive Ten + naturalGRO Soil Energiser by drenching.

For plants that are losing leaves - naturalGRO Kelp Booster + naturalGRO Rapid GRO by spraying/drenching.

For indoor plants - naturalGRO Thrive Ten + naturalGRO Liquid Sun by spraying/drenching.

10. What are the application methods for each liquid fertilisers?

For Thrive Ten, Liquid Sun, Kelp Booster, Rapid GRO, Floral K & Fruit Fert

- Application: Can be done via foliar spraying weekly and drenching bi-monthly. Dilute at 10mL (~1 cap) per 1L water.

For Soil Energiser

- Application: Can be done via drenching bi-monthly. Dilute at 10mL (~1 cap) per 1L water.

For Neem Pure

- Application: Utilize foliar spraying or drenching monthly. Dilute at 2.5mL (~1/4 cap) to 1L for foliar spraying and 5mL (~1/2 cap) to 1L for drenching.

11. What are the application rates for diluted liquid fertilisers based on plant size and pot size?

For all liquid fertilisers, the rate is as such:-

- Small Pot (10cm - 20cm): ~50mL

- Medium Pot (20cm - 40cm): ~100mL

- Large Pot (40cm - 80cm): ~200mL

- Garden Bed (varies in sizes): ~1-2L/m2

12. What is NTS Fast Fulvic?

It is an 8% fulvic acid liquid possessing a myriad of yield-enhancing qualities. It is a powerful organic extract from humates that offers a host of benefits for both the soil and the plant.

13. What is NTS K-Rich?

Problems with potassium uptake are often pH-related, due to the inherent alkalinity of this element. NTS K-Rich involves potassium citrate - a buffered, super-available form of potassium.

14. What is NTS Liquid Humus?

NTS Liquid Humus serves as a versatile solution, acting as a fertilizer, stabilizer, plant growth promoter, soil life activator, and conditioner, effectively enhancing overall plant health and vitality.

15. What is NTS Root & Shoot?

Stimulate rapid establishment for new plantings, including turf and young trees. Enhanced root growth ensures better nutrient absorption and stress resilience, while robust shoot production promotes overall plant vigor. Suitable for root response through fertigation or foliar application.

16. What is NTS Triple Ten?

State-of-the-art fusion fertilising combining a hot-mix NPK blend, chelated trace elements and natural growth promotants.

17. What is NTS Trio CMB?

NTS Trio CMB offers a high-analysis source of calcium, magnesium, and boron, intricately combined with fulvic acid and mannitol derived from kelp, ensuring optimal plant nourishment and health.

Soil/Soilless Mix

1. What is naturalGRO Aroid Mix?

Blended locally in Singapore, our naturalGRO Aroid mix is an ideal blend of hydration and aeration properties. It is mixed with our chunky materials to provide excellent drainage and prevent overwatering.

2. What is naturalGRO Cactus Mix?

Blended locally in Singapore, our naturalGRO Cactus Mix is designed for great drainage, mimics the desert environment that cacti & succulents thrive in. Ingredients within are blended to holds enough moisture to keep the plants healthy.

3. What is naturalGRO Veggie Mix?

Blended locally in Singapore, our naturalGRO Veggie Mix is designed for moisture retention, chock-full of compost and ideal for growing seedlings, fruits, veggies, and all plant types.

4. What is naturalGRO Garden Soil Mix?

Blended locally in Singapore, our naturalGRO Garden Soil Mix provides the essential groundwork for cultivating a flourishing, verdant oasis within the confines of your own urban sanctuary.

Soil Amendments

1. What is naturalGRO Charcoal Chips?

naturalGRO Charcoal Chips are designed to enhance soil nutrient retention and promote beneficial soil microbe presence by minimizing nutrient leaching caused by watering or rainfall.

2. What is naturalGRO Coco Chips?

Coco coir husk chips, an organic and natural mulch made from coconut husk. A highly sustainable alternative to other mulch options.

3. What is naturalGRO Cocopeat?

naturalGRO Cocopeat is a versatile growing amendment derived from coconut husks. It is a sustainable byproduct of the coconut industry, known for its exceptional water retention properties and used widely in horticulture and agriculture.

4. What is naturalGRO LECA?

Also known as Lightweight Expanded Clay Aggregate, a growing medium that expands when soaked in water which helps to water plants when required by the plant.

5. What is naturalGRO Peatmoss?

naturalGRO Peatmoss is organic material derived from wetland bogs, employed in gardening to enhance soil moisture retention and aeration. It has an acidic nature, with high water-holding capacity and nutrient retention.

6. What is naturalGRO Perlite?

It is a volcanic glass material that is expanded through a heating process, widely used in gardening to improve soil drainage and aeration. Excellent for soilless mixes as it helps prevent soil compaction, promotes root growth, and is commonly used in seed starting and container gardening.

7. What is naturalGRO Pumice?

naturalGRO Pumice is a highly porous volcanic rock product, offering excellent drainage properties and serving as a versatile medium for plant growth. It is both functional and aesthetically appealing, suitable for various types of plant cultivation.

8. What is naturalGRO Vermiculite?

naturalGRO Vermiculite is a mineral that expands significantly when heated, resulting in a lightweight, absorbent material with superb insulation capabilities. It is recognized for its capacity to loosen dense soils and facilitate enhanced root penetration.

Plant Care Products

1. What is naturalGRO Myco Maestro?

Our naturalGRO Myco Maestro are fungi that have a symbiotic relationship with the roots of plants, increasing the uptake of nutrients, providing protection against soil-borne diseases, and increasing plant's tolerance to adverse conditions (drought, high temperatures, salinity, and acidity, or a build-up of toxic elements in the soil).

2. What is naturalGRO Omni Mist?

Our naturalGRO Omni Mist promotes broad-spectrum nutrition and robust growth. Our formula activates beneficial microorganisms in the soil while effectively eliminating sucking insects like thrips, spider mites, aphids, and mealybugs. Boost your plants' resilience against pests and diseases with our trusted solution.

Product FAQs

1. Is our naturalGRO Organic Compost organic?

Yes, naturalGRO compost is organic. It is the end product of the decomposition of dried leaves, twigs, and plant debris, without any animal manure or carcasses. Furthermore, it is matured and stabilized, ensuring it is free from foul odors and pest problems.

2. What are the sizes of each pumice?

The substrate ranges from 3mm-10mm. It is designed as such to create varying degrees of aeration pockets within a media mix.

3. What are the sizes of each vermiculite?

The substrate ranges from 3mm-8mm.

4. What are the sizes of each perlite?

The substrate ranges from 2mm-10mm.

5. What is the green-looking tiny rock in our mix?

The green-looking tiny rocks in our mix are horticultural zeolites. They enhance soil structure and diversity, as well as aid in nitrogen absorption.

6. How long can naturalGRO Organic Compost be stored?

Our compost can be kept for up 3 years if stored in room temperature.

7. Is naturalGRO Thrive Ten organic?

Thrive Ten fertilizer is partially organic, as it is blended with certified organic products. It is safe for use on edible crops, making it suitable for farming purposes as well.


We facilitate returns within 7 days for any defective items purchased within Singapore. If 7 days have elapsed since the delivery date, we regret that we cannot offer a refund or exchange. To be eligible for a return, the item must be unused and in its original packaging. Please note that certain goods are exempt from being returned, including shipping fees, discount codes, and promotional items. To process your return, we will require a receipt or proof of purchase.


While refunds for items are not available, we are pleased to offer price matching for an item from our naturalGRO lineup as a form of compensation.


We solely replace items if they are defective or damaged. If you require an exchange for the same item, kindly send us an email at sales@natureco.com.sg and deliver/drop-off your item to:

The Nature Company (S) Pte Ltd,

15 Joan Road, Singapore 298899


This website is operated by The Nature Company (S) Pte Ltd. Throughout the site, the terms “we”, “us” and “our” refer to The Nature Company (S) Pte Ltd. The Nature Company (S) Pte Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress & WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products Or Services

We provide 7-days exchange for our products. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Clause 5.1

Cancellations cannot be made once the order is finalised. Cancellations request has to be 7days before selected delivery date. Our systems are automated and changes may cause delays or mix-ups in the preparation of other orders. If your order has already been processed, please contact our Customer Service team.

Clause 5.2

In the unlikely event you receive an item that is damaged, incorrect, or if there is an item missing, you may request for an exchange or refund by contacting us.

Clause 5.3

We abide by our policy that all exchanges are unavailable after 7 days upon delivery. 7-day Exchange Policy starts when the items are delivered until 7 days after the delivery date. All items must be in their original condition, with the tag intact should it come with it. Items that do not fulfil these criteria will be duly rejected.

Clause 5.4

We reserves the rights of making changes to out-of-stock items, refund will be performed once there is out-of-stock items from the order.

Clause 5.5

Perishable goods such as Gardening supplies, Gift cards, E-voucher, Shipping fee, Product purchased with Discount code, Promotion items are exempt from being returned.

We reserve the right to collect unsolicited products, if necessary. If the item is in stock, we will arrange for a replacement. Otherwise, a refund or credit voucher will be issued to you.

Also we reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Section 11 - Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Nature Company (S) Pte Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless The Nature Company (S) Pte Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 17 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Republic of Singapore.

Section 19 - Changes To Terms Of Services

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Contact Information

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a feedback, please contact us by e-mail at sales@natureco.com.sg